Nice, Kind, and Your Services Business May 7, 2021 As you manage relationships in your professional services practice, it’s important to understand the difference between nice and kind. Several years ago, I was invited by a local economic development official (let’s call her Anne) to sit in on a meeting with a entrepreneur opening a new business concept. This project required a significant investment on his part, and this entrepreneur, who I’ll call Bob, wanted feedback from several business professionals…
What the experience of a Montreal-based Chinese restaurant says about trust and business in today’s world.
If you’ve just left or are considering exiting that corporate job to start your own business, here are few fundamentals it helps to recognize as soon as you can.
What worthless lottery tickets and professional services have in common.
My thoughts on a note I received from an independent consultant on starting her business and realizing that she’d traded jobs.
The biggest problem most professionals have with their pricing starts with a lack of confidence. The solution to this problem starts with a change in perspective.
The most effective testimonials recount a journey: from customer pain, to service provider solutions, and ending with delight and relief. Here’s an illustrative case study of such a testimonial.
The old cliché about how “people do business with people they know, like, and trust” doesn’t fully explain why clients buy or their willingness to pay.
Yes, It’s counterintuitive. But clients benefit more when you charge a higher price, one based on the value they perceive receiving from you, than if you discount your services.
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