I recently fielded this question in a presentation I gave, and it’s timely, as a number of businesses have either implemented such a charge or are considering it. Here’s my answer.
A story on hourly billing gone wrong from Simon Sinek’s book “The Infinite Game.”
Thoughts on what it means to be an essential business.
Wherever you find yourself right now, whether your business has just fallen off a little, a lot, or maybe even collapsed, there’s one consistent principle in recoveries: they come from small and steady steps. A story of loss, grief, despair, hope, and recovery.
Assumptions are lethal for your business, and particularly right now.
Chaos disrupts, but it also reveals. Your clients and prospects have been upended, revealing new opportunities for you to add value.
Calm. It’s what’s needed right now. That’s what you can offer.
Urgency is a client value. Your service options and pricing should reflect that value. Thoughts on pricing and urgency.
X’s & O’s vs. Intangibles February 24, 2020 After a 14-40 start to the season, John Beilein resigned as coach of the NBA’s Cleveland Cavaliers. He didn’t even last his entire first season as an NBA head coach, even though he came into the league with a stellar record as a collegiate coach. There’s a message for us professional services providers in this story, furnished from an analysis of the situation with Beilein and his Cavaliers team posted by The…
A conversation I had with a business owner reveals what makes his CPA not just important, but immensely valuable. It’s a lesson for all of us as professional services providers.
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