There is no “new normal.” There’s not a “forward normal,” nor a “next normal.” There never was a normal to begin with. “Normal” is a mirage. To be effective in our business, we must embrace this fact.

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Maybe you’ve been laid off. Maybe you’re one of the seeming few able to retire from the corporate world gracefully, but you don’t want to completely hang it up. Whatever the reason, if you’re considering buying a franchise, do NOT buy one in which the franchisor can control the pricing of your product or service. I explain in this post.

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So what do you do when you don’t know what to do? That’s what a lot of business owners face as they navigate the current economic environment. (The answer, by the way, is what you should be doing anyway, even if you are convinced you’re on the right track.)

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Wherever you find yourself right now, whether your business has just fallen off a little, a lot, or maybe even collapsed, there’s one consistent principle in recoveries: they come from small and steady steps. A story of loss, grief, despair, hope, and recovery.

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