Posts Tagged ‘customer options’
Flowers for Mom and the Power of Offering Choices to Clients
Flowers for Mom and the Power of Offering Choices to Clients December 17, 2019 My mom’s birthday is today. Yesterday, I went on the website of the flower shop near where she lives, one I’ve ordered from before, to have an arrangement delivered to her today. I chose an arrangement I thought she’d like, clicked…
Read MoreOn Why B2B Service Providers are No Different Than Coffee Retailers
B2B services providers are no different then coffee retailers in one key respect: different customers have different wants and needs…..and a widely varied willingness to pay.
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